Understanding Gas Company Operations from the Ground Up

Most people think gas companies are just about pipelines and meters. But there's a whole organisational structure behind every cubic metre delivered — from regulatory compliance to emergency response coordination. We teach you how these systems actually work.

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Gas industry infrastructure and operational facilities

What You'll Actually Learn

This isn't theory for theory's sake. We cover the operational frameworks that keep gas distribution networks running across the UK.

Network Operations

How distribution networks coordinate maintenance schedules, manage pressure zones, and respond when something goes wrong at 3am.

Regulatory Frameworks

Gas Safe Register compliance, HSE requirements, and the documentation standards that actually matter in audits.

Emergency Response

Command structures during incidents, communication protocols, and how teams coordinate across multiple departments under pressure.

Asset Management

How companies track thousands of kilometres of pipeline, schedule replacements, and prioritise infrastructure investments.

Customer Interfaces

The systems connecting field operations to customer service, billing departments, and external contractors.

Safety Culture

Beyond the posters and slogans — how safety procedures get embedded in daily operations and decision-making.

How the Programme Works

We've structured this to fit around working schedules. Starts September 2026.

1

Foundation Phase

Eight weeks covering industry basics, regulatory landscape, and organisational structures. Evening sessions twice weekly.

2

Technical Systems

Ten weeks diving into operational frameworks, network management software, and documentation systems used across the sector.

3

Applied Learning

Six weeks working through real scenarios and case studies, with feedback from people who've managed these situations.

Brynhild Kaspersen - Industry Operations Specialist

Brynhild Kaspersen

Senior Programme Lead

Who's Teaching This

Brynhild spent fourteen years working in gas distribution operations before moving into education. She managed network operations for a regional distributor, dealt with everything from routine maintenance coordination to major incident response, and knows exactly which parts of organisational structure matter in practice versus on paper.

She's not here to tell you how things should work theoretically. She'll show you how decisions actually get made, where communication breaks down, and what separates companies that handle problems well from those that don't.

Our teaching team includes three other instructors with backgrounds in compliance management, emergency coordination, and asset planning. Between them, they've got about 50 years of combined experience in the sector.

What Makes This Different

We focus on the organisational knowledge that takes years to pick up on the job. Here's how our approach compares.

Programme Features Our Course Generic Training
Real operational frameworks and systems
Case studies from actual UK incidents
Instructors with operations experience
Sometimes
Focus on organisational structure
Evening and weekend options
Varies
Practical documentation examples

Our next cohort starts September 2026. Places are limited because we keep groups small enough for genuine discussion.

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